Engagement & Retention Services

Real experts driving real results

We achieve genuine results by treating people like people

 

Human beings don’t want to be treated like numbers on a spreadsheet - they want to be treated with respect.

At Good People, we know the secret to team success is treating people like people, which is why we get real, measurable results. By combining our human-centric approach with a friendly, personal client service, we can help you keep your people happy and thriving.

 

Our Services

 

We help clients retain their staff, revitalise team engagement, and support their manages throughout.

  • Concerned about keeping your staff? Our Retention Plan will help you identify why people stay and why people are leaving, and create a practical action plan so you can address high impact areas and keep your people on board.

    • Survey your team to find out what matters to them

    • Analyse your current retention data

    • Create real insights into your retention strengths and challenges

    • Co-create a practical action plan

  • Gain confidence that you’re doing the right thing by your business and your people with a fair, respectful and legal restructuring process. We call our method ‘Restructuring with Respect’ for a good reason.

    • Grow your confidence through our expert preparation, guidance, coaching and flexible support through the process.

    • Ensure a fair, legal, best practice process so you de-risk the situation.

    • Bring respect, dignity, values and culture to the process to maintain team bonds and engagement.

    • Include the right human elements so you are protecting and enabling your managers while taking good care of your team.

    • Tailor the process and documents to suit you and your needs, so your letters, meeting agendas, and other tools include your content and incorporate your style.

    • Calmly and carefully coach and support managers to build confidence and reduce stress in tense situations.

    • Create an action plan for what happens next so you have a pathway for truly successful change.

  • Performance issues can frequently be turned around if you approach them properly. Let’s get the situation back on track and start steering things in the right direction. We call this ‘Restoring Performance’ - and we’d love to tell you more.

    • Confirm the right way to address the situation so you know you are heading for the right result.

    • Close the gap between where the performance is and where it needs to be.

    • Ensure a fair, legal, best practice process so you de-risk the situation.

    • Bring respect, dignity, values and culture to the process to maintain team bonds and engagement.

    • Tailor the process and documents to suit you and your needs, so your letters, meeting agendas, and other tools include your content and incorporate your style.

    • Calmly and carefully coach and support managers to build confidence and reduce stress in tense situations.

  • Navigate and resolve disciplinary situations with respect and integrity, without sacrificing your values or company culture. We’ll help you move through this difficult period with your people, your managers and your legal requirements protected.

    • Confirm whether the disciplinary process is the right tool for the situation, so you know you are headed for the right result.

    • Ensure a fair, legal, best practice process so you de-risk the situation.

    • Bring respect, dignity, values and culture to the process to maintain team bonds and engagement.

    • Include the right human elements os you are protecting and enabling your managers while taking good care of your staff.

    • Tailor the process and documents to suit you and your needs, so your letters, meeting agendas, and other tools include your content and incorporate your style.

    • Calmly and carefully coach and support managers to build confidence and reduce stress in tense situations.

  • We can provide support with all kinds of HR, engagement and culture matters - contact us to discuss your needs.

 

Our Experience

 

At Good People, we’re combining local and global recruitment and HR experience with that friendly, local Kiwi touch.

Our founder, Mary-Anne, is one of New Zealand’s leading HR and recruitment experts, with years of experience backed by a multitude of legal and business qualifications.

We pride ourselves on our ability to provide a tailored, expert service to clients both big and small, using our unique methodology to redefine HR for the better and deliver those all-important concrete results.

What Our Clients Say

 

“The years of knowledge and strategic thinking that Mary-Anne brings to the table has been invaluable to me, and this is very different to any previous dealings with recruiters or business mentors I have had in the past. After each of my sessions with Mary-Anne, I left feeling confident and clear-headed, and ready to take on anything.”

— Michael, Business Development Manager

“Right from the start, I could trust Mary-Anne to make things happen and deliver practical solutions that worked for us... She helped us significantly grow our team while maintaining very high engagement during a time of significant change, and she played a major role in bringing that change to life. Thanks Mary-Anne!”

— Mattias, Managing Director

“Mary-Anne recently helped my business by providing advice and consultation around hiring my first part-time staff member. She asked me all of the right questions and gained a very clear understanding of what my business needed…Mary-Anne’s knowledge and experience is very evident in dealing with her, and she has helped my business take this new step with confidence. Highly recommended.”

— Tamasin, Small Business Owner